Design Thinking is founded on the ability to combine empathy for the context of a problem, creativity in generating ideas, insights and solutions, and rationality to analyze and match solutions to the context. Design Thinking processes are at the same time analytical and empathic, rational and emotional, methodical and intuitive, often tackle ill-defined problems where the use of creative thinking abilities is fundamental to first a correct problem finding.

Design Thinking is human centered and is based on understanding the needs and motivations of people. And it is optimistic; it believes that there is always a solution to be found. From problem finding to problem solving.

By using Gamification, Serious Games, Senses and Dreams, the Design thinking tools allows people to give firsthand deeper information that it is crucial to complement and simultaneously cross-validate other sources of codiagnostic gathered through other methods and tools.

• It is a method that engages and involves citizens in co-creation of value approach. Specially focused on supporting the co-diagnostic and co-design stages by listening and dialoguing with the citizens and observing the neighborhoods. The Design Thinking designed tools allow the citizens and stakeholders to express their emotions, feelings, perceptions and behaviors concerning the territories and their community.

• The Design Thinking method, tools can be used in community workshops in any territorial context, process stage, actions and activities that need to gather deep information for problem finding or new fresh ideas for problem solving and should host max. 25 participant with one facilitator. If you have more, then you should create more groups. In URBiNAT, it was used in several cities with different contexts and goals, demonstrating its replicability and scability.